Building an online tutoring marketplace around question-led sessions.

Journeyhorizon developed Track Tutoring to connect students and tutors through question-led bookings, credit-based session time and integrated video learning workflows.

Platform and marketplace model

Track Tutoring is a two-sided marketplace designed to connect students with qualified tutors, providing a platform where they can book sessions to discuss academic questions and receive personalized guidance. This marketplace facilitates learning by making it easy for students to find the right tutor for their needs and schedule a session at their convenience.

In this marketplace:

- Tutors act as sellers by creating profiles that include their qualifications, areas of expertise, availability, and pricing. These profiles serve as listings that students can browse to find a tutor who matches their specific learning requirements.

- Students, as buyers, can then select a tutor, book a session, and pay for the service directly through the platform.

The transaction process on Track Tutoring involves booking a session, where students choose a tutor from the available listings and schedule a meeting to address their academic needs.

Journeyhorizon and TrackTutoring strive to enhance the learning experience by providing a platform that supports interactive, personalized, and flexible tutoring sessions.

Journeyhorizon’s engagement

Marketplace development, tutoring workflow, booking, credit-based session logic and video-call functionality. The delivery used Sharetribe extended for online tutoring workflows.

Key functionality

• Submit questions before booking a tutor;
• Balance: students buy minutes as their credit, use it to book tutors;
• Video call;

Client perspective

Working with Journeyhorizon has truly been perfect for our project. The team is always super responsive and ready to help, us while also providing recommendations and guidance from their experience. For the last 2 years, their expertise and dedication to their work has accelerated Track in the best way.

— Penelope - Founder of TrackTutoring