Privacy Policy & Terms And Conditions

Data Controller
The data controller is Journey Horizon. Contact us at: support@journeyh.io

Data Collection
We collect:

• Voluntary data (e.g., name, email, social media profiles) through forms or social media interactions.

While using the Website we do not process User’s data, unless Users voluntarily submits such data to us (e.g. by using the contact form, contacting us via social media, or signing up to get updates). In case of submitting information by the User, we may process personal data such as first name, name, e-mail, company name, social media profile, IP address, etc.

• Visit data (e.g., IP address, cookies).

We collect and process solely data regarding the User’s visit on the Website, including data stored in the cookies, such as length of the stay on the Website, User’s behavior on the Website etc.

Purpose of using data
We use personal data to provide you with the information you request, process online job applications, and for other purposes that we would describe to you at the point where it is collected or which will be obvious to you. For example:

• To further fulfill your requirements on products and services
• To contact you to develop a business relationship
• To feedback on your idea and/or to provide you with relevant information at your requirements
• To contact you for marketing purposes such as customer surveys.
• To inform you about our company
• To obey regulations in applicable laws

Application Scope
This Privacy Policy covers all personal data processing by Journey Horizon, including all business processes, information systems, employees, contractors, and third-party providers involved.
In scope are all data subjects whose personal data is collected, in line with the requirements of the GDPR and other national/international data protection regulations.

Data Recipients and Transfer
We do not share your personal information with third parties without your prior permission. We will seek your consent before using or sharing personal information beyond its original purpose.
However, we may share your personal information with Journey Horizon’s internal departments, business partners, service vendors, authorized third-party agents, or contractors worldwide for data processing, storage, or to fulfill a requested service or transaction. Before sharing, we ensure these entities are legally bound by obligations to protect your data privacy.

User Rights
Users have the right to access, rectify, delete, restrict processing, and object to the processing of their data, and the right to data portability.

We collect information contained in cookies and other technologies such as pixels.
Cookies are small text files that are stored on your computer when you visit our Website. Cookies help us to make our offers and our Website as comfortable and efficient as possible for the User.

We use:

• Session cookies - these are cached exclusively for the duration of your use of our Website;
• Permanent cookies - these are stored in your terminal device for the time specified in the cookie files parameters or until you delete them.

The Website uses the following types of cookies:

• "necessary" cookies that allow using services available on the Website, e.g. authentication cookies used for signing in;
• "security" cookies used to ensure security, e.g. to detect fraud in the field of authentication within the Website;
• "performance" cookies, enabling the collection of information on the use of the Website and the preparation of statistical information concerning use of the Website;
• "functionality" or "preferences" cookies which allow remembering the settings selected by the User and personalize the User’s interface, e.g. in the scope of the selected language or region of the User, font size, Website appearance, etc.;
• "analytics" cookies which allow to understand and improve our services available on the Website;
• "advertising" cookies are used to deliver advertisements and to track the efficiency of our advertising actions relating to the Website or other websites.

The information about visiting and interacting with our social media profiles or other websites by the Users is also collected in so-called third-party cookies. These cookies belong to other websites than the User is currently on, e.g. cookies that belong to providers of social media platforms and/or analytics tools.

If you want to remove existing cookies from your device, you can do this using your browser options. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

Analytics Tools
We use tools like Google Analytics, Hotjar, and Facebook Pixel for website analysis and advertising.

General Provisions
By using our website, you agree to these terms. The Terms govern access to the Website and the provision of services by Journey Horizon.

Services
Journey Horizon offers services including a contact form on the website and linked websites.

Technical Requirements
Optimal use requires an internet-connected device with a modern browser and enabled JavaScript and cookies.

User Responsibilities
Users must not:

• Provide unlawful content
• Disrupt website functionality
• Infringe on privacy or reputation

Complaints
Submit complaints to: support@journeyh.io. Complaints will be addressed within 20 days.

Website Use
The website is for information purposes. Users can access it for free without registration, but some services may require additional information or steps.

Copyright and Intellectual Property
Content on the website is protected by intellectual property rights. Use is limited to personal, non-commercial purposes.

Miscellaneous

• Governing Law: These terms are governed by the laws of Vietnam and Australia.
• Amendments: Terms may be updated, with changes posted on the website.
• Contact: For inquiries, contact support@journeyh.io.

Acceptance of the terms of the Privacy Policy & Terms and Conditions
By using the website, you accept the terms and conditions of personal data processing outlined in this Privacy Policy & Terms and Conditions. Using the website after changes to these terms constitutes acceptance.

Last update
This policy was last updated in June 2023.